Service portfolio

V8 Search Care - Complete service package


Monitoring of Dynamics NAV / Dynamics Business Central solutions and the SQL Server to ensure optimal operational capability, we always recommend to our customers. Should you need a little extra help e.g. with the Identify performance bottlenecks of your NAV solution, our professional team is available to you on an hourly basis or as part of one of our service packages.

The monitoring of Dynamics NAV/D365BC solutions and the SQL Server has long since become a widespread tool for monitoring and maintaining IT systems. Especially with regard to performance, monitoring solutions are gaining more and more importance and are indispensable for the smooth operation of ERP systems such as Dynamics NAV/D365BC.


Demo presentation V8 Search XE

In less than 30 minutes, we will show you online in a demo session how and what you can do with V8 Search XE. To get a first impression of the performance and our expertise, you don't even need to leave your desk. Our expert will guide you online through the individual modules and show you how you can save time and resources with little effort - make an appointment for an online demonstration today.



Services at a glance

 

TIME CONTINGENT
SQL Server | Dynamics NAV | Business Central PERFORMANCE CARE

V8 Search XE
SQL SERVER & DYNAMICS NAV

PERFORMANCE CARE (SAAS-SUPPORT)

 

 

 

V8 HOUR

V8 BASIC

V8 STANDARD

V8 PREMIUM

 

€ 130,00 /HOUR

SUPPORT CONTRACTS WITH HOURLY CONTINGENT

€ 185,00 /MONTH

SOFTWARE-AS-A-SERVICE (SAAS)

€ 270,00 /MONTH

SOFTWARE-AS-A-SERVICE (SAAS)

€ 395,00 /MONTH

SOFTWARE-AS-A-SERVICE (SAAS)

Minimum term

min. 1 month

from 3 months

from 3 months

from 3 months

Hourly quota for analyses/consulting

min. 2 hours

 

1 hour per month

2 hour per month

Telephone hotline

X

X

X

X

V8 Product updates

 

X

X

X

Analyze

SQL “Deadlocks”

X

X

X

X

Analyze

SQL "Blockings

X

X

X

X

Analyze

SQL “Long Durations”

X

X

X

X

Translate TSQL to C/AL Code

“Where used?**

X

X

X

X

SQL Server Performance Tuning Check

X

X

X

X

Consultation on IT status and IT strategy

X

 

X

X

V8 Search XE

 

X

X

X

Number of SQL Server instances

 

1

1

1

Number of Dynamics NAV instances

 

1

5

15

Monthly status report by e-mail on request

X

 

X

X

Weekly status report by e-mail on request

X

 

X

X

Remote server monitoring

X

 

X

X

Data Acquisition

SQL Server Extended Events

X

X

X

X

Virtual Machine Setup Fee

 

€ 199,00*

€ 199,00*

€ 199,00*

 
 

*Prices are exclusive of VAT.
All services are valid within business hours.

**Prerequisite is that V8 Search XE has been installed and licensed at the customer's site within the workshop.

Of course, we customize service contracts according to your ideas and concerns.

 

V8 Search XE Care Whitepaper

Download

 

 

How remote server monitoring works with V8 Search Care

On a virtual machine with Windows 10 or Windows 2016 Server, V8Search XE*** is installed on your system, which monitors the processes, services and data of the SQL Server and your NAV solution for performance bottlenecks, depending on the service agreement. If thresholds are exceeded, we will create a risk assessment and contact you. Additional work can be regulated via a further service or maintenance contract. However, the conclusion of a service or maintenance contract is not mandatory, you can also book the monitoring by V8 Search XE individually.


***V8 Windows Service
Each Microsoft Dynamics NAV Server Instance in use requires a V8 Windows Service to monitor deadlocks, SPIDs and which queries contain locks on the SQL Server. With the V8 services Dynamics NAV C/AL functions and SQL statements can be displayed simultaneously.

    I am interested in the following service package:

     V8 HOUR

     V8 BASIC

     V8 STANDARD

     V8 PREMIUM

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