Product Lifecycle Policy Software

Product Lifecycle Policy Software

Learn more about the support timeline for products and services.

Every software has a life cycle. This begins with the software release and ends with the End of Life (EOL), when this software is no longer supported. With regard to the End of Life, you can then make the decision on the respective cut-off date whether you want to upgrade or make other changes.


Version releases - General schedule

 Milestone Estimated timeframe
 Major version Every 1 to 2 years
 Small version At least one during the entire life cycle
 Service package 1-2 per year
 Hotfix/Bugfix According to need



Product life cycle milestones

Expected service during the product life cycle - milestones
Product Lifecycle Policy Software



The Activity period starts with the general availability of a major release. During the Activity period, new features and capabilities (minor releases) are continuously added to the product and bugs are fixed. The activity period for a V8 product typically covers 2 - 3 years.



Während der Maturity-Phase des Produkts werden keine neuen Funktionen hinzugefügt. Dennoch bietet weiterhin routinemäßige Service Pakete und Hotfixes für V8 Produkte an. Wir beginnen mit dem schrittweise Einstellen von Lizenz Neuverkäufen des Produkts. Die Laufzeit der Maturity-Phase beträgt in der Regel 1 Jahre.


End of Sales
The end-of-sales milestone means that the product is no longer available for sale to new customers/partners.


Beginning of Extended Sales
The End of Sales milestone marks the beginning of the Extended Sales period (Beginning of Extended Sales), during which new product licenses are available only to existing customers.



End of Maintenance
The End of Maintenance phase marks the beginning of the Retirement phase of the product. From this milestone on, the product will no longer be maintained through routine service packages and hotfixes. Product updates will be released only in special cases and at's sole discretion.


End of Support
At the end of the Retirement phase, the standard support of V8 products expires. Customers who wish to extend their support contracts can sign up for extended support, but this usually involves increased costs.


Beginning of Extended Support
With the Retirement Phase, the product enters the Extended Support Phase. continues to provide support services for at least one year, usually at an increased price.


Post Retirement

End of Extended Sales
No new licenses will be sold after the End of Extended Sales milestone, this also applies to existing customers.


End of Extended Support
The End of Extended Support milestone marks the end of the product's life. From this point on, will no longer provide support services for this product.


 Activity Maturity Retirement Post-Retirement
 New compatibility options
 Bugfixes *
 Sales (Distribution)


*From the Retirement phase onwards, only spot-on hotfixes will be released. The content of such hotfixes will be based on's sole discretion after evaluating the scope and severity of each reported issue.


Applikation (V8 Search XE)

 Product Version Activity Maturity Retirement
 V8 Search XE 4.x March 2022 - December 2023 October 2023 - June 2024 July 2024 - December 2024



Windows Services (V8 Services)

 Product Version Activity Maturity Retirement
 V8 Service 7.x March 2022 - December 2023 October 2023 - June 2024 July 2024 - December 2024 reserves the right to change its Product Life Cycle Policy at any time without prior notice.